Privacy Policy
Last updated: May 4, 2026
This Privacy Policy explains how Feelwell ("Feelwell", "we", "us", or "our") collects, uses, stores, and shares personal information when you use the Feelwell website, health survey, articles, product pages, and related services.
Feelwell publishes health, wellness, and beauty content, provides product recommendations, and offers interactive tools such as our health survey. We aim to handle personal information openly and transparently and to keep this Privacy Policy current and easy to understand.
Who We Are
- Brand: Feelwell
- Website: https://feelwellhealth.co
- Contact:
The Information We Collect
We collect information you provide directly, information generated through your use of the site, and limited information stored on your device to support site preferences and survey flows.
Information you provide directly
This may include:
- your name
- your email address
- your company name, if you choose to provide it
- the contents of any message or enquiry you send us
- other information you choose to include when contacting us
Health survey information
If you use the Feelwell health survey, we process the answers you submit, which may include information about your symptoms, goals, age range, sex, country, language, and optional factors you choose to enter.
We treat health-related inputs with care. However, the survey is intended to provide general informational recommendations only and is not a medical service, diagnosis, or treatment tool.
Information collected automatically
When you browse the site, we may automatically receive technical and usage information such as:
- IP address
- browser type and version
- device type
- operating system
- pages viewed
- referral source
- approximate location inferred from technical signals
- timestamps and usage patterns
Information stored in cookies or local storage
Feelwell uses cookies, local storage, session storage, and similar browser technologies for limited site functions, including:
- storing your language, country, and cookie preferences
- remembering survey progress or survey answers during a session
- supporting navigation and site functionality
- improving user experience and site performance
You can usually manage cookies through your browser settings, although some site functions may not work properly if you disable them.
How We Collect Information
We collect personal information in several ways, including when you:
- browse the website
- complete the health survey
- submit a contact form or enquiry
- interact with on-site preferences or localisation tools
- click through to third-party product, retailer, affiliate, or social-media links
- communicate with us by email
Why We Use Information
We use information for purposes including:
- operating, maintaining, and securing the Feelwell website
- delivering articles, product pages, and localised experiences
- generating survey-based recommendation results
- responding to enquiries, requests, or feedback
- improving site content, usability, and performance
- understanding how visitors use the site
- administering affiliate and partner relationships
- detecting misuse, fraud, or technical issues
- complying with legal obligations and protecting our rights
Affiliate Links and Product Recommendations
Feelwell may include links to third-party retailers, marketplaces, brands, and partner services. Some of these links may be affiliate links, which means we may receive a commission or other benefit if you click through or make a purchase.
If you click an affiliate or external link, the third party may collect information about your visit or transaction under its own privacy practices. We do not control third-party websites, checkout flows, or privacy policies, and we encourage you to review them before providing information or making a purchase.
How We Share Information
We may share information:
- with service providers who help us host, support, secure, or operate the website
- with technology vendors that support infrastructure, content delivery, email, forms, databases, or similar business operations
- with professional advisers such as lawyers, accountants, auditors, or insurers where reasonably necessary
- with regulators, law enforcement, courts, or government bodies where required by law or to protect legal rights
- in connection with a business sale, restructure, merger, financing, or asset transfer
We do not sell your personal information for money.
Overseas Disclosure
Our website and service providers may operate from or store information in Australia and other countries where our hosting, infrastructure, software, communications, or support providers operate.
Where we disclose personal information to overseas recipients, we take reasonable steps to ensure the information is handled in a manner consistent with applicable privacy obligations.
Storage and Security
We use reasonable administrative, technical, and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
No internet transmission or electronic storage system is completely secure. While we take reasonable steps to safeguard information, we cannot guarantee absolute security.
Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- provide services and operate the site
- respond to enquiries
- maintain business and legal records
- resolve disputes
- comply with legal, tax, accounting, and regulatory obligations
Retention periods may vary depending on the type of information and the purpose for which it was collected.
Access and Correction
If you would like to request access to personal information we hold about you, or ask us to correct inaccurate information, contact us via .
We may need to verify your identity before responding to a request, and we may refuse or limit access where permitted by law.
Complaints
If you believe we have mishandled your personal information, please contact us first via so we can investigate and respond.
When contacting us, please provide enough detail for us to understand the issue and contact you about it. We will review the complaint and respond within a reasonable period.
Children
Feelwell is not intended for children under 18 and we do not knowingly collect personal information from children through the site for independent use. If you believe a child has provided us with personal information without appropriate authority, please contact us so we can review and, where appropriate, delete the information.
Third-Party Websites and Services
Feelwell may link to third-party websites, retailers, social platforms, and external services. This Privacy Policy applies only to Feelwell. We are not responsible for the privacy practices, content, or security of third-party services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our site, our practices, legal requirements, or our services. We will post the updated version on this page and update the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or our handling of personal information, contact:
- Email:
- Attention: Privacy enquiries for Feelwell